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50% off a UAC Premium Membership???

That's right! For 1 week only you can become a Premium Member for only $12.50!

Meet great people, make new friends, and explore the Bay. Enjoy 50+ in person and virtual events every month. What more can you ask for? Join today!

Frequently Asked Questions

general questions

    Memberships

    Event hosts & organizers

    1. Is there a mobile app I can use? 
    2. How do I add events to my external calendar? 

    general questions

    1. Are all your events based in San Francisco?

    Most of our events are based in San Francisco. However, we have organizers and regular events in the East Bay, North Bay, and South Bay. 

    2. What is the age range of uac club members?

    You must be 21+ to become a member. The majority of our members are between 25-45. However, we have many members who are younger and older. As long as you're okay with hanging out with people of all ages you will fit in just fine. 

    3. WHAT IS THE REFUND POLICY? 

    The refund policy differs depending on the event. 

    1. For most events, you must cancel at least 3 days before the event to get a full refund. 
    2. For events requiring external tickets, you must cancel at least 5 days before the event for a full refund. 
    3. For trips, you must cancel at least 14 days before the trip to get a full refund. If you cancel more than 7 days before the event, you will get a 50% refund. Cancellations within 7 days will not receive any refund. 
    4. Please read the refund policy for each event carefully when registering. 

    Memberships

    1. What are the different levels of membership? 

    There are only two levels of membership: Premium members and Pay Per Event members.

    Premium members pay membership dues monthly, quarterly, or annually. Here are the benefits:

    1. $10 discounts on all events with registration fees
    2. Exclusive premium member only events. 
    3. Priority registration for the most popular events. 
    4. $50 discounts for all trips. 
    5. Premium Member raffles and gifts. 
    6. And more to come! 
    Pay Per Event members pay $5/month. You can attend some events without paying, but all other events will require a registration fee. 

    2. How do I cancel my membership?

    You can cancel your membership at anytime from within your profile. 

    3. What do the membership dues pay for? 

    It takes a lot of time, effort, and money to plan and organize all the events on the Urban Adventure Club calendar. In fact this is Andy's (the founder) full-time job! The dues also go towards paying website costs, business taxes, and a variety of other expenses we won't bother you with. 

    4. What is expected of a member? 

      Here are a few expectations of an Urban Adventure Club member
      1. You are expected to show up to events you register for. Being a no-show shows a lack of respect for the host and the other attendees. Don't be a no-show. 
      2. You are expected to be inclusive and welcoming to others. This is not high school and we don't like cliques. 
      3. You are expected to be engaged in the activity. Please put your phones away and talk with the people around you. You didn't come out to be on your phone! 
      4. You are responsible for your behavior at all times. Alcohol is no excuse to behave poorly. 
      5. You are expected to be respectful to others at all times. Bullying, harassment, and intolerant behavior will be reported and dealt with swiftly. 

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      EVENT REGISTRATIONS AND ATTENDANCE

      1. WHAT IS THE ATTENDANCE POLICY?

      We do take attendance at our events and no-shows are counted. We will give people the benefit of the doubt in most cases. However, since no-shows make events difficult to plan for, repeated no-shows will result in the removal of the member from the club. 

      2. HOW DO I ADD A GUEST IF I'VE ALREADY REGISTERED TO AN EVENT?

      Unfortunately there is no easy way to add a guest to your registration if you have already registered. You can cancel your registration and register again with a guest. If you have already paid a fee to RSVP, then please send us an email at sfurbanadventureclub@gmail.com and we will add your guest for you. 

      3. HOW DO I CANCEL MY REGISTRATION?

        The only way to cancel your RSVP is from the website. On the event registration page, under the register button, there is an already registered link. Click on that link and you can cancel your registration. 

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        Event hosts & organizers

        1. Who are the organizers of Urban Adventure Club? 

        The organizers of Urban Adventure Club are all members who decided to step up and take on more responsibility. They organize many events for the club to share their passions and to build our community. You can see the list of our organizers here

        2. How do i become an organizer?

        Yes! We always welcome more event hosts and organizers for Urban Adventure Club. If you are interested in hosting an event or just curious about hosting, please fill out this form here. You can also email Andy at Andy@urbanadventureclub.com for more information. 

        Other

        1. Is there a mobile app I can use? 

        There is a mobile app, but unfortunately it is only for iOS users. An Android version of the app is being developed as we speak. 

        2. How do I add events to my external calendar? 

        There are three ways to add events to an external calendar (Google/Apple/Outlook).
        1. From the Events page, you can click on an events, and use the Add to Calendar button on the popup window. 
        2. From the event details page, you can click on the Follow Our Calendar link, which will allow you to import all events to your personal calendar. 
        3. From the mobile app, you can directly add an event to your calendar from the event details page. 

        Do you have a question we haven't answered? Please email us at sfurbanadventureclub@gmail.com

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        Questions? Call, text, or email us!

        Phone: ‪(415) 534-5088
        Email: Andy@urbanadventureclub.com

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